elderly lady at a nursing home said i kicked herWhat do if an elderly made a false acquisition against a certified nursing assistant...?
You need to write an incident report and contact your manager about the false accusation. After dealing with this specific issue, you need to ask the manager for an ';inservice'; on how to deal with these things; you should have been informed of what to do during your orientation. Maybe it's time to look for a more professional place of employment that cares a little more for the staff!
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