In the apartment where I lived, we have to pay to use the washer/dryer. They recently jacked the price up from $3.00/load to $3.50/load. I randomly went on the website today for the apartment community where I live and I was checking out their advertised amenities. One of the things they apparently offer is free laundry services. What should I do about this?I think my apartment management company is guilty of false advertising?
Read all of the fine print on their website to make sure they don't have anything stating that they can change anything they want without notice. Then I'd probably call their main management office and get clarification. They really can do whatever they want but if it is being advertised and not being delivered on you can always file a complaint with the Better Business Bureau and then with your state attorney generals office. They may do something and they may not. Good luck.I think my apartment management company is guilty of false advertising?
Print off the web page and show it to them. Maybe you're supposed to get vouchers or something? Maybe the free laundry service is for another building?
If you believe that they are trying to deceive people, take it to the local authorities. They'll be able to tell you how to report the issue.
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Maybe they just haven't updated their web page and its an honest mistake. Bring it to the attention of the management of the mistake. And then if they don't change it then you might be able to do something about it.
check the fine print, does it say something like new customers only or something? if not ask how the crap can i wash for free?
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